Privacy Policy

Your privacy is important to us. This Privacy Policy explains how Betting in Kenya collects, uses, and protects your personal information when you use our website and services.

πŸ“… Last updated: January 15, 2025

1. Information We Collect

Personal Information

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number when you contact us or subscribe to our newsletter
  • Communication Data: Messages, feedback, and correspondence you send to us
  • Account Information: If you create an account, we collect username, password, and profile information
  • Survey Responses: Information you provide in surveys or feedback forms

Automatically Collected Information

When you visit our website, we automatically collect:

  • Device Information: IP address, browser type, operating system, device identifiers
  • Usage Data: Pages visited, time spent on pages, click patterns, referral sources
  • Location Data: General geographic location based on IP address
  • Technical Data: Screen resolution, language preferences, time zone
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Data Minimization

We only collect information that is necessary for providing our services and improving your experience on our website.

2. How We Use Your Information

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Website Operation

  • Provide and maintain our website services
  • Process your requests and communications
  • Improve website functionality and user experience
  • Analyze website usage and performance
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Communication

  • Respond to your inquiries and support requests
  • Send newsletters and updates (with your consent)
  • Notify you about changes to our services
  • Provide customer support
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Content Personalization

  • Customize content based on your interests
  • Recommend relevant betting sites and services
  • Display targeted advertisements
  • Improve our review accuracy
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Legal Compliance

  • Comply with legal obligations
  • Protect against fraud and abuse
  • Enforce our terms of service
  • Respond to legal requests

3. Information Sharing

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience:

5. Data Security

We implement comprehensive security measures to protect your personal information:

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Encryption

All data transmission is protected using SSL/TLS encryption with Let's Encrypt certificates.

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Cloudflare Protection

Our website is protected by Cloudflare's security services, including DDoS protection and firewall.

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Access Controls

Strict access controls ensure only authorized personnel can access personal data.

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Regular Audits

We conduct regular security audits and vulnerability assessments.

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Secure Storage

Data is stored on secure servers with regular backups and monitoring.

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Incident Response

We have procedures in place to respond quickly to any security incidents.

6. Your Rights

You have the following rights regarding your personal information:

πŸ‘οΈ Right to Access

Request a copy of the personal information we hold about you.

✏️ Right to Rectification

Request correction of inaccurate or incomplete personal information.

πŸ—‘οΈ Right to Erasure

Request deletion of your personal information under certain circumstances.

⏸️ Right to Restrict Processing

Request limitation of how we process your personal information.

πŸ“€ Right to Data Portability

Request transfer of your data to another service provider.

❌ Right to Object

Object to processing of your personal information for marketing purposes.

How to Exercise Your Rights

To exercise any of these rights, please contact us at privacy@bettinginkenya.com. We will respond to your request within 30 days.

7. Third-Party Services

Our website integrates with various third-party services:

πŸ“Š Google Analytics

We use Google Analytics to analyze website traffic and user behavior. Google may collect and process data according to their privacy policy.

Google Privacy Policy

πŸ›‘οΈ Cloudflare

Cloudflare provides security and performance services for our website. They may process certain data as described in their privacy policy.

Cloudflare Privacy Policy

🎯 Affiliate Networks

We participate in affiliate programs with betting operators. When you click our links, affiliate partners may collect certain information.

πŸ“§ Email Services

We use third-party email services for newsletters and communications. These providers have their own privacy policies.

8. Data Retention

We retain personal information for different periods depending on the type of data and purpose:

πŸ“§ Contact Information

Retained for as long as you maintain an active relationship with us, plus 2 years for legal compliance.

πŸ“Š Analytics Data

Aggregated and anonymized data may be retained indefinitely for statistical purposes.

πŸ’¬ Communication Records

Customer service communications are retained for 3 years for quality assurance and legal purposes.

πŸͺ Cookie Data

Most cookies expire within 1-2 years, though some essential cookies may last longer.

Note: We regularly review and delete data that is no longer necessary for our business purposes or legal obligations.

9. Children's Privacy

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Age Restriction

Our website is intended for users who are 18 years of age or older. We do not knowingly collect personal information from children under 18.

Protection Measures

  • We do not target advertising to minors
  • Age verification is required for betting site registrations
  • We promote responsible gambling practices
  • If we discover we have collected information from a minor, we will delete it immediately

Notice to Parents

If you believe your child has provided personal information to us, please contact us immediately at privacy@bettinginkenya.com so we can remove the information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

How We Handle Changes

  • Notification: We will notify users of significant changes via email or website notice
  • Effective Date: Changes become effective 30 days after notification
  • Continued Use: Continued use of our website constitutes acceptance of the updated policy
  • Version Control: We maintain previous versions for reference

Current Version

Version: 2.1
Last Updated: January 15, 2025
Next Review: July 15, 2025

11. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

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Email

privacy@bettinginkenya.com

Response within 48 hours
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General Inquiries

info@bettinginkenya.com

Response within 24 hours
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Website

Contact Form

Online support available

Data Protection Officer

For specific privacy concerns or data protection matters, you can contact our Data Protection Officer at dpo@bettinginkenya.com.